Digital Transformation Director - Procurement & BOS

Work Level: WL3

Scope: Lead Digital Program in Procurement Business Operation Sustainability

Reports to: Robin Zhang, Head of Strategy Insights

Location: India (Mumbai HQ preferred)

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are motivated by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives higher performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don t believe in the one size fits all approach and instead we will equip you with the tools you need to shape your own future.

ABOUT PROCUREMENT

Part of the Supply Chain family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 60,000 suppliers. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand stakeholders needs, bring innovation to meet changing consumer, employees and customers needs, and drive financial value for Unilever through competitive buying. We re at the forefront of digital procurement, bringing new tools and analytics to support data-based outcomes. Our strategy is Procurement with Purpose and focuses on buying responsibly, buying better, and growing together with partners around the world. Our aspiration is based on three key drivers: being Purpose-Led, Value-Driven, and Future-Fit.

PROCUREMENT STRATEGY INSIGHTS

The Procurement Strategy Insights Team is team formed 2.5 years ago, serving as the nerve centre of the Unilever global procurement organization, enabling the procurement organization to design and deliver step-change across value chains, operating processes and tools, and business models. With vision of Translating Knowledge Data into Future Fit Procurement Strategy Insights , as the key enabler of Lighthouse strategy this team is responsible for:

Sensing, incubating, and enabling innovative ideas, new business models, and transformation programs for disruptive value creation across procurement teams

Creating and implementing standardized processes and data-oriented decision making to ease operating effectiveness and adopt better and faster outcomes

Identifying, scaling, and spreading best practices across the global procurement organization, within and across teams

Supporting rapid learning, capability development, and future-fit upskilling of our people

With a growing agenda and scope, the Procurement Strategy Insights Team now consists 3 sub-teams:

Strategy team , reporting to Focus of Five and Power of One Procurement VPs and dot line to Head of Procurement Strategy, responsible to drive the BG/Po1 strategy and manage BG/Po1 insights and land implementation.

Insights team , reporting Head of Strategy Insights and manage the central procurement insight agenda along with Competitive Buying and other Lighthouse programs, as well as operate on BG/Po1 transformation projects.

Digital team , reporting to Head of Strategy Insights and manage central procurement digital program, from building data foundation, develop advanced analytics use cases and services, and manage digital transformation across 7 steps. We are recently intergrade Business Operation Sustainability team to cover Sustainably digital program in this team as well.

Data AI Innovation team , reporting to Head of Strategy Insights, this newly set team and 100% focused on innovating advantaged analytics use cases and Procurement GPT products and AI agents for Procurement and Sustainability, which doesn t exist in the market.

JOB PURPOSE:

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. If you are passionate to future fit business transformation and capability building and create industry generating effective advantages in digitalization, then this role is just for you!

KEY RESPONSIBILITIES:

The Digital Transformation - Procurement BOS is the leader of Digital team with a fully India based team with size of 6-8 being as Digital program PMOs facing all Procurement and Sustainability community, reporting to the Head of Strategy Insights, docked as CPO s central team. The vision of role is to continue to drive digitalization journey of Unilever Procurement, manage wide adoptions of Buyers Console ecosystem and drive upskilling program and change management in the organization and create effective advantage in the industry.

The role will support to implement the 4D Lighthouse Digital Strategy:

Develop data foundation: keep developing Procurement Data Lake intergrading internal data source from Unilever Data Lake and Business Data Lake, and external data source from market intelligence providers, supply chain resilience data, sustainability data, public big data providers. Build data catalogue and continuously improve data quality, to be true to source and to be able to meet increasing analytics and reporting needs.

Develop advanced Analytics Insights use cases and services to develop agile data analytics front end, develop Analytics as standardized Analytics Services under AI Hub, develop better and more scaled Analytics use cases to drive insights generation based under key Lighthouse programs, develop self-service data and analytical platform and capability.

Drive 7 Steps Excellence best use experiences: continue to develop and improve the tools developed for different purpose, intergrade tools into 7 steps strategic sourcing process, improve the level of automation, transparency and governance among processes in both buyer s journey and supplier s journey. Continuously iterate Buyers Console as gateway of all data and digital tools and services.

Drive CultureUpskilling: continuously drive user adoptions and nps, carry on training and digital upskilling program: DigiCon, build and future-fit digital talents and culture transformation across procurement.

The Digital Transformation - Procurement BOS role is more focused on implementation of existing solutions and drive adoptions in the organization, while the role will be also well involved in Procurement GPT program, for which there is a separate Data AI innovation team focused on innovating and developing the new use case and capability which doesn t exist, once those solutions are developed into mature stage, they will be handover to the Digital Transformation team for better adoptions.

EXPERIENCES QUALIFICATIONS:

At least 12 years experience in Procurement in Unilever / FMCG industry

Strong experience in global procurement roles managing large spend owning commercial negotiations and supplier relationships, familiar with 7 steps sourcing and procurement value creation journey

Solid experiences in running digital transformation programs

Experienced in change programs

Excellent data literacy, translation capability b/t data and business problem solving

External oriented, able to understand latest technology trend and bring use case in business

Solutions oriented, results focused and a self-starter with the ability to also work in a team setting and can build relationships with internal and external stakeholders

Has a good understanding of Agile standards, values, methodologies, and practices that enable agility and approaches delivery with an iterative and incremental (test - do - learn) approach

Experience of working in cross-functional teams within a matrix environment - both F2F and virtually

LEADERSHIP:

You are now a Leader of Change. People look to you to provide safety in a storm, and you also appropriately challenge to get even better results. You role model resilience and care. You navigate these uncertain times by flexing plans and your managing style, always with authenticity.

You are still responsible for delivering to the highest standards. You must be resilient so you can guide others to deliver with passion through uncertainty and create opportunities through the core and beyond. You must be able to flex your style and your plans to guide others through difficult times.

ARE YOU INTERESTED

To apply, you must do so online. Please do not forget to upload your CV, talent card and a motivation letter. If you have been informed that you are at risk of redundancy, please make sure to tick this box during your application. Please also attach your letter of redundancy to the application.

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to apply for other positions.

(DI statement):

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.