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Partner Operations Manager
Highspot
posted 5mon ago
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Flexible timing
Key skills for the job
Job Description
- The Partner Operations Manager will be crucial in managing and enhancing the operational aspects of Highspot s partner programs
- This role combines elements of program management, partner onboarding and partner marketing/enablement
- The successful candidate will ensure seamless operations, maintain and update partner integration information in our portal, and drive partner engagement through effective communication and event management
Responsibilities
- Program Management: Oversee all aspects of partner program operations, including program administration, managing applications, and handling the MNDA process.
- Partner Onboarding: Facilitate the onboarding of new partners, ensuring a smooth and efficient process.
- Tech Partner Integration Porta l : Add listings for new integrations and maintain listings for existing ones to ensure all of the assets (data sheets, videos, presentations ) are up-to-date.
- Data and Reporting: Conduct mapping and reporting using tools like Crossbeam and Reveal; administer and report on the referral program and integrations/marketplace adoption.
- Partner Hub Management: Build and manage the Highspot Partner Hub, creating and managing Bills of Materials (BOM) for Tier 1 and Tier 2 partners.
- Event Operations: Coordinate all operations related to partner-related events, such as Salesforce World Tours, Emblaze, Clari Dinners, and other sponsored events. This includes event sign-up and contracts, list imports and messaging to drive attendance.
- Collaboration and Planning: Work closely with Account Managers, Customer Success Managers, and Account Executives to understand context on accounts and deals; co-develop co-marketing plans with Tier 1 and Tier 2 partners
Required qualification
- Experience: Proven experience in partner operations, program management, or a related field, ideally within the technology sector.
- Organizational Skills: Excellent organizational and administrative skills, with the ability to manage multiple projects simultaneously and meet deadlines.
- Communication Skills: Strong communication and interpersonal skills, capable of working effectively with various stakeholders both internally and externally.
- Analytical Abilities: Strong ability to analyze data, generate reports, and provide insights that drive strategic decisions.
- Adaptability: Flexible and adaptable to meet the evolving needs of a dynamic business environment.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Highspot Benefits
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