Front Office Executive

Role & responsibilities

• Perform and maintain daily opening and closing procedures.

• To welcome & Assist Customer on their arrival in centre.

• Take down customers details and information. (Forms and official Templates to be filled).

• Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).

• Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.

• Maintaining walk inn register and admin registers.

• Preparation of database of Client contacts and updating.

• Filling papers/bills and important documents.

• Opening and closing of the clinic operations. • Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)

• Coordinating with different Departments of the companies.

• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).

• Housekeeping of office.

• Supervising Office Assistant & House Keeping Staff.

• Supervise audio/visual equipment and make sure the equipment room are set up appropriately. • Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.

• Should have all the maintenance staff contact number Organized and in order.

• Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.

• To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.

• Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

➢ Candidate must have good presentable personality.

➢ Must have good communication skill.

➢ Friendly attitude will be helpful.

➢ Good analytical skill is essential.

➢ Good interpersonal skills/Soft Skills

➢ Must be flexible with working time.

➢ Candidate must have Good knowledge of computers.

➢ Should Speak English, Kannada Fluently.

➢ Should be a quick learner.

➢ Multi- tasking ability.

➢ Should possess an attitude to serve and help people.

➢ Customer Service oriented (C.S experience Preferred).

➢ Excellent people skills and ability to interact with a wide range of client, staff and customers. ➢ Having Experience as (GRE) in hospitals and clinics Preferable (H.S).

➢ Graduation Preferred