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1 GOGOX Head Operations Job
Head of Operations
GOGOX
posted 20d ago
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Flexible timing
Key skills for the job
Job Description
- Lead and orchestrate operations for our FTL enterprise business, ensuring seamless ground operations and trip logistics across the nation.
- Cultivate and nurture client relationships, serving as the primary point of contact to understand their needs and deliver exceptional service.
- Develop and implement comprehensive strategies to optimize operations, enhance efficiency, and drive business growth.
- Take ownership of account-level Profit and Loss (P&L) management, identifying opportunities to maximize revenue and margins.
- Champion continuous process improvement initiatives to streamline operations and elevate service standards.
- Drive upselling efforts to increase business revenue and margins across all regions, leveraging your strategic insights and market knowledge.
- Embrace a 60% travel commitment to effectively oversee operations and engage with clients nationwide.
- A visionary leader with a proven track record of managing P&L and at least 10 years of operations experience within the transport or logistics industry.
- Possess a minimum of 5 years of leadership experience, demonstrating your ability to inspire and manage teams to achieve ambitious goals.
- Bring a wealth of knowledge and expertise of hands-on experience in ground operations management, ensuring operational excellence at every stage.
- Proficient in client-facing interactions, with a keen understanding of customer needs and a knack for building lasting relationships.
- Results-oriented and driven by data, you thrive in a fast-paced environment where decisions are informed by analytics and insights.
- A collaborative leader with cross-functional exposure, adept at working across teams to drive alignment and achieve collective objectives.
- Fluent in English, with strong verbal and written communication skills that allow you to effectively engage with stakeholders at all levels.
- Fluent in Hindi, with strong verbal communication skills.
Employment Type: Full Time, Permanent
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Anonymous · Operations
in Chennai, Tamil Nadu
Good work cluture It's place to learn new skills Well built process Open to involve into the intrested segments Work station no micro management Multiple upcoming projects in pipeline job security no doubt Appraisals as per score card, you have evolved based purely on your performance, attitude,way of approach, loyalty and Integrity based as additional parameters apart from performance
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