Collections- CRM FIELD Officer

Position: Collections/Recovery Officer for Home Loans in Retail Portfolio Management function

• Job description:

• Visiting/contacting borrowers for recovery of overdue accounts, managing accounts in delinquency (Sub NPA to Chronic segment). Appraising defaulting cases and making suitable recommendations. (Field Collections profile)

• Experience required:

• 2 to 6 years work experience in the field for collections. The candidates must be open to travel extensively within the city and outstation centers of the region.
• He should possess basic accounting knowledge.
• Candidates with prior experience in Low/Middle Income Housing Finance or Micro Finance Institutions are a must. Prior experience in Recoveries/Collections field will be preferred.

• Education: Graduate/Post graduate in any discipline.

• Age: 24 to 30 years

• Functional area: Retail Portfolio Management Collections.

• Desired skills:

• Good written and oral communication skills. Proficiency in regional language and English will be essential.
• The above position requires high energy levels, integrity, customer orientation, convincing skills and a strong determination to achieve results.
• The candidate should have excellent inter-personal and liaison skills; should be persuasive, and should possess very good negotiation skills.

• Salary: As per Industry Standards. Fixed salary & No incentives.

• Will be eligible for travel & mobile reimbursement as per companys policy.

• Company: HDFC BANK.