Virtual Relationship Manager

Role & responsibilities

• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. 

So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

INSTRUCTIONS:

Original Documents to be carried.

Identity Proof (PAN Card, Aadhar Card, Driving Licence, Passport or Voter ID)
2 Sets of resumes which includes your address.

Please follow grooming standards (Business Formals) while attending an Interview.

Minimum Criteria: 1. Graduate 2. English, Hindi and Telugu Languages Fluency Mandate, 3. Banking domain knowledge, 4. Age less 30 Years

Preferred candidate profile

Looking for a candidate who is having Minimum work experience in Banking.