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Mega Walkin Drive For Freshers (Healthcare Voice) - 10th To 12th March

0-1 years

Chennai

1 vacancy

Mega Walkin Drive For Freshers (Healthcare Voice) - 10th To 12th March

HCLTech

posted 1d ago

Job Description

WALK - IN Interview for Freshers (Healthcare Voice) - 10th to 12th March



FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates/MCA/MSc/M.com)


Skill Highlight: Must possess Excellent Communication Skills both Verbal & Written.



Work Location: Sholinganallur ELCOT Chennai.


Interview Mode: Face to Face Interview


Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.


Interview Time: 11:30AM - 2PM


Contact HR: Shinaz/ Judith.


ESSENTIAL RESPONSIBILITIES:

  • Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
  • Investigate and resolve issues with denied or underpaid claims.
  • Maintain accurate records of all communications and transactions.
  • Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
  • Update account-wise customer interactions daily.
  • Achieve critical performance targets.
  • Ensure efficiency in line with performance targets and process guidelines.
  • Identify problems and document business requirements using industry knowledge and tools.
  • Follow client process workflows and HCL policy guidelines.

SKILLS AND COMPETENCIES:

  • Strong verbal and written communication skills
  • Focus on delivering a positive customer experience
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask.
  • Ability to contribute to the process through improvement ideas.
  • Analytical and problem-solving skills on the process.
  • To use sound judgment and take decisions.

Rounds of interview:


HR Screening, Versant Test and Operations Interview


Laptops are not allowed in the campus.


Perks and Benefits:

1. Cab provided (chargeable)

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts (Night)




Employment Type: Full Time, Permanent

Read full job description

HCLTech Interview Questions & Tips

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What people at HCLTech are saying

Healthcare salary at HCLTech

reported by 3 employees with 2-7 years exp.
₹3.4 L/yr - ₹5.3 L/yr
68% more than the average Healthcare Salary in India
View more details

What HCLTech employees are saying about work life

based on 36.2k employees
68%
80%
68%
76%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

HCLTech Benefits

Submitted by Company
A diverse, international culture that values your whole self
An employment that you can trust in
Career opportunities on your terms
Enriching job experiences
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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