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23 HCL Healthcare Jobs

Cluster Manager

10-15 years

Chennai

1 vacancy

Cluster Manager

HCL Healthcare

posted 6d ago

Job Role Insights

Fixed timing

Job Description

Roles and Responsibilities


Implementation:

  • Ensure Quality parameters being implemented, and record maintained.
  • Ensure daily tracking of day-to-day processes for smooth running of operations- Ongoing Audit
  • Ensure maximum patient satisfaction
  • Daily tracking of all operational issues through team huddles
  • Facility management
  • Inventory management
  • Utility management and ensuring timely submission of bills.
  • To ensure and coordinate Renewal of Licenses
  • Ensure Staff Training and implementation of new processes
  • Attendance management
  • Roster Preparation as well as Implementation in coordination
  • Ensuring effective CME program logistics

Compliance:

  • Compliance to Quality measures
  • Compliance to Non Clinical Training Modules
  • Compliance to CME/ CPD
  • Compliance to regular Meetings within the clinics and cross functional team
  • Compliance to all standard processes
  • Reconciliation of Day to Day Collection

Advisory


  • Advise to the Area Sales Manager on the strategy for the cluster.
  • B2B program - providing non clinical expert advice Drafting / Implementing (Freedom pus cards embedded in system) / development of services on non-clinical side How does service look like & Diagnostics / New program delivery outside clinics / SPOC for corporates tie ups being based at clinic

Qualification:


  • MHA / PGDHM (Hospital Management)/Graduate

Experience


  • Minimum 12 years experience in similar role

Competencies


  • Expertise in Clinic Operation management, people management, Quality control and Customer Relation Management.




Employment Type: Full Time, Permanent

Read full job description

Prepare for Cluster Manager roles with real interview advice

Top HCL Healthcare Cluster Manager Interview Questions

Q1. What is the procedure for performing a Pap smear, and what instruments are used during the process?
Q2. What are the first aid procedures for treating a myocardial infarction?
Q3. What is the first aid protocol for someone who has fallen?
View all 25 questions

What people at HCL Healthcare are saying

4.0
 Rating based on 1 Cluster Manager review

Likes

Experienced working with different cultures of India

  • Skill development - Good
Dislikes

Management team does not know how to deal with a conflict or how to resolve the conflict. Also, the management only listens to the ground level employees but doesn’t understand the manager’s point of view.

  • Job security - Bad
  • +4 more
Read 1 Cluster Manager review

Cluster Manager salary at HCL Healthcare

reported by 1 employee with 18 years exp.
₹11.3 L/yr - ₹14.5 L/yr
41% more than the average Cluster Manager Salary in India
View more details

What HCL Healthcare employees are saying about work life

based on 403 employees
53%
39%
51%
96%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

HCL Healthcare Benefits

Submitted by Company
Team Outings
Work From Home
Submitted by Employees
Health Insurance
Work From Home
Job Training
Cafeteria
Soft Skill Training
Team Outings +6 more
View more benefits

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