DevOps Engineer - CI/CD Pipeline (5-7 yrs)

Position Summary :

As a Senior Engineer on our Adoption Engineering team, you will be essential in designing, implementing, and supporting Harness reference architectures for our commercial customers.

You'll collaborate closely with cross-functional teams, including developers, technical program managers, and account teams, to ensure our customers are on boarded onto Harness within 3-4 days and can quickly realize its value.

About the role :

- Work directly with customers to plan their onboarding and adoption, addressing technical questions and coordinating with engineering to resolve any issues.

- Create and regularly update onboarding and adoption playbooks.

- Collaborate with engineering teams to escalate and track issues, ensuring timely updates for our customers.

- Manage the support queue while meeting support SLAs.

- Implement and optimize CI/CD pipelines for the continuous integration and deployment of cloud applications for customers.

About you :

- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

- Began your career as a software developer, with experience in Java or Golang.

- Proven experience as a DevOps engineer.

- Strong understanding of cloud-native architectures, microservices, and containerization (Docker, Kubernetes).

- Familiarity with infrastructure-as-code tools such as Terraform or Cloud Deployment Manager.

- Experience with CI/CD concepts and tools.

- Excellent problem-solving skills and the ability to troubleshoot complex issues in a distributed environment.

Work Location :

- You will be working 3 days from the Bangalore office Hybrid.

What you will have at Harness :

- Competitive salary.

- Comprehensive healthcare benefits.

- Flexible work schedule.

- Flexible Time Off and Parental Leave.

- Monthly, quarterly, and annual social and team building events.

- Monthly internet reimbursement.

- Commuter Stipend.