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298 HARMAN Jobs
Customer Escalation Manager
4-8 years
Bangalore / Bengaluru
1 vacancy
Customer Escalation Manager
HARMAN
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Customer Escalation Manager, candidate should have experience of handling customers and executives calls/emails. Candidate should have excellent written and verbal English communication skills.
Business Requirement:
- Good attitude and a team player
- Willingness to learn and work
- Excellent written and spoken English
- Experience in handling customers and executives calls/emails
- Experience in SFDC, Outlook and Microsoft suite is an advantage but not a requirement as training will be provided.
Responsibilities:
- Documentation of escalation emails.
- Handling of customer escalations via emails and customer escalation calls.
Experience: Minimum 5+ years of experience
Employment Type: Full Time, Permanent
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Top HARMAN Escalation Manager Interview Questions
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What HARMAN employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
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HARMAN Bangalore / Bengaluru Office Locations
Bengaluru Office
150, Shivaji Nagar, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066, India
Bengaluru
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Bengaluru Office
Plot No. 3 & 3A, Eoiz Industrial Area, Sadaramangala, Krishnarajapura, Bengaluru, Karnataka 560066, India
Bengaluru
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