Servicenow Lead

Role & responsibilities

• Minimum 4+ years of experience in ServiceNow Development
• Proven experience on ServiceNow ITSM suite.
• Proven ability to configure ServiceNow using Utilize Business Rules, Client Scripts, advanced UI Policies, Workflow editor, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5.
• Proven experience in integration of ServiceNow with other IT applications.
• Assists ServiceNow System Administrators with incident resolution, as needed.
• Assists ServiceNow junior developers in developing/customizing applications on ServiceNow platform.

Preferred candidate profile

• Expert knowledge of testing cycles within Agile or SDLC.
• Good understanding of ServiceNow ITSM suite.
• Day to day administration of the ServiceNow platform.
• Excellent interpersonal and organizational skills
• Self-motivated to improve knowledge and skills
• A strong desire to understand the what as well as the why and the how of security incidents