Responsibilities: Collaborate with cross-functional teams to gather requirements and understand business needs. Design and develop PEGA-CJCM solutions in alignment with business objectives. Configure, customize, and maintain PEGA-CJCM applications to meet specific requirements. Perform troubleshooting, issue resolution, and root cause analysis for PEGA-CJCM applications. Collaborate with stakeholders to ensure successful implementation and adoption of PEGA-CJCM solutions. Provide technical guidance and support to junior team members. Stay up to date with PEGA-CJCM industry trends and best practices. Requirements: Bachelor's degree in Computer Science or related field. Min 6 Years of hands-on Pega application design & development experience, Min 5+ years of Pega Case Management (CJCM) is a must. Hands-on experience in performance analysis & code reviews using various Pega tools and performance improvement-related development is a must. Issue Triaging & Log analysis capabilities (Kibana), also Flow Design understanding a must. Experience in integrating Pega applications with 3rd party applications (CMS, Payment Systems, Other e-commerce systems) is a must. Pega, CSA, CSSA, PRPC, Case management, REST integration, Job scheduler, Queue Processor, Kafka, Agile. Implement Pegas marketing solution, with a focus on outbound, inbound and real-time interactions etc. Working technical knowledge of integration (SOAP & REST) strategies, including web services. Create marketing campaign functional requirements (such as segment identification, campaign steps, control groups, and contact frequencies)