Senior Designer || Bangalore

POSITION TITLE - SENIOR DESIGNER

KEY PURPOSE OF THE JOB (POSITION SUMMARY)

The key purpose of the job is to provide kitchen, wardrobe and other furniture designs to the Design Centre Clients by properly understanding their requirements and suggesting appropriate solutions to them. The role also demands business development and sales assistance support to the Business Development team as and when required.

KEY RESULT AREAS

1) To deliver the designs within 48 hours to the clients.

2) To take proper site measurement as and when required and visit clients for understanding site details and customer requirements.

3) To prepare BOQs for the Kitchen/Wardrobe designs prepared/received from the clients.

4) To handle walk-in of Design Centre and accordingly follow up for closure.

KEY FUNCTIONS & RESPONSIBILITIES

S.No. STRATEGIC

1) To add value to the designs by recommending the appropriate cost effective products, there by exceeding customers expectations

2) To build connect and positive relationship with the external interior designers and architects.

S.No. OPERATIONAL

1) To ensure that 1st set of drawings are sent to customers within 48 HOURS after understanding the needs.

2) To ensure that designs made are in line with latest products and also stock availability.

3) To handle walk in clients and accordingly follow up for closure.

4) To go through catalogues and analyze the products to be recommended according to client requirement.

5) To follow up with sale team for orders placed by customers based on designs submitted.

6) To maintain proper record of design fees collected from the customers.

7) To resolve customer queries with respect to specifications and special requirements.

8) To attend clients in Design Centre and make site visits wherever required to make accurate measurements for the designs.

9) To follow up with the customers to ensure that the design gets translated into orders from customers .

S.No. DEVELOPMENTAL

1) To keep oneself updated and well trained on the new products from the Product Managers / Senior designer trainings and incorporate the knowledge gained in the designs.

2) To work closely with all the sales staff in the region and provide support services to all customer segments.

3) To work closely with designers of other regions of the company and Head Office.

4) Develop an awareness of trends and developments in design, materials, techniques and technology.

OPERATING NETWORK

INTERNAL RELATIONSHIPS

S.No. DEPARTMENT

PURPOSE OF THE INTERACTION

1) Sales Team - For closure of Sales

2) Order Processing Department - Stock availability of Products

3) Product Management - For details about New Product launch, German Articles, replacement for discontinued products, special/specific requirements from clients

4) Projects and Hospitality - To update them about leads generated at the Design Centre and closing the same

5) OEM - To aide them with the technical details about the products and to handle their clients

EXTERNAL RELATIONSHIPS

S.No. ENTITY

PURPOSE OF THE INTERACTION

1) Customers- For Design understanding

2) Architect / Interior Designers - For Business generation and cater to specific requirements

3) Dealers/ Channel Partners - Regarding status of Sales closure

*** This JD is indicative in nature & may not comprehensively cover all aspects of your job, which may be intimated to you
time to time.***

Send your Resume/CV to hrintern.bangalore-extern@hafeleindia.com