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11 H G Luxury Hotels Jobs
Duty Manager
H G Luxury Hotels
posted 3d ago
Job Role Insights
Key skills for the job
Job Description
- Operational Oversight:
- Oversee daily operations, ensuring adherence to company standards and procedures.
- Monitor and maintain the facility's condition, addressing any maintenance or safety concerns.
- Ensure all areas are clean, organized, and presentable.
- Handle any emergencies or incidents that may arise, following established protocols.
- Customer Service:
- Provide exceptional customer service, addressing inquiries and resolving complaints promptly.
- Ensure customer satisfaction and maintain a positive customer experience.
- Handle customer feedback and implement improvements as needed.
- Staff Management:
- Supervise and motivate staff during shifts.
- Ensure staff adherence to company policies and procedures.
- Assist with staff training and development.
- Manage staff schedules and ensure adequate coverage.
- Dealing with staff issues that may arise during the shift.
- Security and Safety:
- Maintain a safe and secure environment for customers and staff.
- Ensure compliance with health and safety regulations.
- Conduct regular safety checks and inspections.
- Respond to security incidents and emergencies.
- Administrative Duties:
- Complete daily reports and logs.
- Handle cash management and financial transactions.
- Maintain accurate records and documentation.
- Opening and closing procedures.
Employment Type: Full Time, Permanent
Read full job description What people at H G Luxury Hotels are saying
H G Luxury Hotels Benefits
Submitted by Company
Accommodation Facility Self & Family Insurance Transportation Facility
Submitted by Employees
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