Software Engineer - API Integrations

As a Software Engineer in the Integration Enabling team at HM, you ll support developers in getting started and use our integration platforms and guide them in creating API and Event solutions. You ll work closely with teams to ensure smooth onboarding, troubleshoot issues, and find improvements to continuously evolve our platforms and services.

Key Responsibilities:

• Onboarding Support: Assist developers in getting started with our integration platforms, offering hands-on help with API and Event creation. Troubleshooting and help resolve issues.
• Stakeholder collaboration: Communicate effectively with teams to understand their challenges, gather requirements, and share feedback with platform teams for improvements.
• Integration guidance: Ensure that teams follow established integration guidelines and guardrails, offering technical support,
• Knowledge sharing: Lead workshops and knowledge-sharing sessions to promote continuous learning and improve platform stability.
• Platform improvement: Participate in proof-of-concepts (PoCs) and provide input on platform upgrades based on user needs and feedback.
• Documentation: Ensure that our user documentation and technical articles are always up to date and user-friendly.