AR Specialist-B2C Stores

As an AR Specialist you are responsible for securing the Accounting of the HM Group global and omni digital sales and accounts receivables. Working with the management/operation, development and reporting of AR B2C B2B automized processes and Accounting/bookkeeping

• Secure Accounting processes (Work in a process-orientated manner and around automation to secure Accounting processes, catch and resolve exception cases)
• Administer and follow-up IT incidents occurring in the AR processes
• Analyze (Work with automated data outputs, analyze, align with stakeholders and submit for handling)
• Monitoring store related sales and collections via different payment methods such as cash, credit cards, gift cards, mall vouchers etc.
• Handling refunds and chargebacks.
• Working closely with the IT team to ensure 100% interface on revenue recognition.
• Balance sheet / Accounts receivables reconciliations and reporting
• Closing activities (Month and year end reconciliations)
• Handling of second line customer queries
• Monitor AR processes, supported by RPA, and perform issue resolution as required
• Support audit, global/regional/local
• Gather process specific knowledge and act as subject matter expert
• Support Process Leads and Process Experts on process template development (Operate and develop given process(es) including level and accuracy of automation/robotization)
• Align with, support and work together with IT/Bus Tech both in central initiatives but also function-specific initiatives in regard to requirements, scope, solution design, test and post-go live validation/stabilization
• Work closely with the team to align and plan activities and initiatives within and cross process(es)
• Ensure continuous gathering and sharing of knowledge into and within the department
• Report progress, initiatives and escalate needs to Team Lead. Work closely with Team Lead Process Lead to ensure goals/priorities.
• Maintain a good network with internal functions