Business Analyst, Digital

Summary

Digital at Guidewire
Love solving sticky problemsExcited about crafting innovative solutions for a leading global software company in the Insurance spaceInterested in working on digital solutions and services that touch everyones livesWe are a multidisciplinary Digital team working to make innovative solutions that are at the forefront of the business transformation within the insurance industry.

The Guidewire Digital Practice is a group of highly motivated technology engineers, user experience designers, and domain experts working with insurance clients, InsurTechs and delivery partners in current, leading-edge technologies delivering exciting, customer-facing projects.

We are seeking individuals with deep PC Insurance Domain experience to work across Business, User Experience (UX) design, and Digital Engineering in an agile, collaborative, and dynamic environment across multiple client projects.

We consider digital transformation a team sport where, together with our clients, we strategically solve by balancing business realities with innovative and scalable solutions for both enterprise and customer facing applications.

Were committed to an inclusive workspace that embraces people with diverse backgrounds, experiences, skills, and talents.

Job Description

To be considered you should have a combination of experience in the following:

• Collaborate with stakeholders to elicit and document business and system requirements specific to PC insurance products and services.
• Conduct workshops, interviews, and focus groups with insurance professionals to understand pain points, workflow requirements, and business rules.
• Collaborate with insurance carrier business and Si partner resources across business, technology, and UX to produce business requirements and business process documents
• Learn and master the functionality provided by Guidewire applications) in order to become a customer facing professional
• services consultant
• Analyze and map out existing PC insurance processes and workflows, identifying areas for improvement and recommending solutions.
• Translate business requirements into detailed functional specifications for software development teams.
• Communicate with stakeholders to ensure necessary buy-in
• Work in an Agile environment
• Work with product managers to refine product features and identify opportunities for new insurance software modules.
• Prepare and present reports, demos, and updates to both technical and non-technical stakeholders.

What you need to be successful:

• Bachelor of Computer Science / Arts or equivalent
• 2-4 years project experience in insurance, technology, or a related field.
• Industry knowledge of the PC insurance industry with primary focus on customer facing operations and processes
• Capability to communicate clearly and efficiently as well as influence outcomes
• Ability to solve complex problems analytically
• Ability to research solutions and work with subject matter experts where necessary
• Ability to identify when business requirements are not in scope
• Experience with software implementation projects) in requirements gathering, functional specifications, and user acceptance testing
• Understanding of a project life cycle methodology.
• Familiar working with UX, Data, and Digital teams is a plus.
• Applying principles of a design-led approach is also a plus
• Exceptional documentalon skills, and the ability to facilitate discussions with both technical and business stakeholders
• Good communication skills, both written and verbal, with the ability to present complex data in a simple and actionable way.
• Detail-oriented with strong organizational skills.
• Eagerness to learn and grow in the role with a proactive approach to problem-solving.
• Ability to work both independently and in a team-oriented environment.
• Flexibility to work shifts as needed (to align with colleagues/customers in AMER/APAC)
• Product Expertise: Learn and master your assigned Guidewire product and pass the required Guidewire certification as a Subject matter expert within the expected timeframe.

How we work @ Guidewire

• Collaboration: We build on each others ideas and draw on interdisciplinary approaches to craft impactful experiences.
• Integrity: We stand behind our words and commitments as part of a global community, respecting and recognizing our interdependence.
• Curiosity: We are lifelong learners, with a growth mindset, who are passionate about advancing our discipline through entertaining new ideas and unique perspectives.
• Humility: We leverage our expertise while respecting other viewpoints and challenging our own assumptions.

About Guidewire

Guidewire is the platform PC insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest RD team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.