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Guidehouse

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3.8

based on 635 Reviews

Video summary

96 Guidehouse Jobs

Manager AR Quality_RCM

Guidehouse

3.8

based on 635 Reviews

5-8 years

Chennai, Thiruvananthapuram

1 vacancy

Manager AR Quality_RCM

Guidehouse

posted 11d ago

Job Role Insights

Fixed timing

Key skills for the job

Healthcare Medical Billing Information Security Health Insurance Business Operations US Staffing

+ 2 more

Job Description

Responsible for monitoring team level processes and ensuring SLAs for all clients/projects are met
Management of day-to-day operations, planning and problem solving on the floor with team leaders and/or team members
Mentoring, developing and guiding junior staff and team leaders to drive constant process improvement.
Responsible for managing departmental staff to include production, scheduling, and all facets of production and service delivery
Provide support and guidance for quality assurance reviews and delivery of feedback and training
Develop, generate, and deliver routine reports required for monitoring and reporting on team s performance and providing customer feedback.
Routine analysis of reporting metrics and performance measures
Problem solving on production related issues with team members, as required.
Willingness to work rotating shifts and workdays based on agreed schedules in order to meet operational and departmental objectives.

Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets.

Shall report incidents related to security of information to concerned authorities.

Minimum Qualification

Bachelor s degree in a related field (BBA, B.Com, BSc, B Tech, etc) from an accredited college or university.

Minimum Experience and skills

Five or more years experience in healthcare revenue cycle arena such as medical billing, health insurance adjudication, A/R follow-up and healthcare collections. At least 3 years in a supervisory position.
Experience managing multi-faceted teams of various process types working in shifts
Experience in process building, mapping and new project implementation
Expert level understanding of operational metrics, methodologies and processes
Ability to liaise with all levels of the business
Excellent analytical, critical thinking skills and problem-solving skills
Excellent English language skills (written verbal)
Experience training and mentoring junior staff
Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)

Employment Type: Full Time, Permanent

Read full job description

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