Client Servicing Specialist/ Manager (Website Development)

Client Servicing Specialist/ Manager (Website Development) Required Candidate profile

GTF Technologies is looking for a dedicated and proactive Client Servicing Specialist/Manager to join our Website Development Team. The ideal candidate will bridge the gap between clients and the technical team, ensuring smooth project delivery and exceptional client satisfaction. This role requires expertise in managing website development projects and familiarity with technologies such as HTML, CSS, JavaScript, and ReactJS.

Key Responsibilities

Serve as the primary liaison between clients and the development team, fostering strong client relationships.

Understand clients technical and business requirements to provide tailored website solutions.

Collaborate with internal teams to ensure timely project delivery while meeting quality standards.

Oversee project timelines, budgets, and scope to ensure client satisfaction and profitability.

Conduct regular client meetings and provide updates on project progress and performance.

Handle client concerns and issues, delivering effective solutions promptly.

Prepare and present project reports, analytics, and post-delivery insights to clients.

Stay updated on the latest web technologies and trends to provide value-added guidance to clients.

Skills required Qualifications

Bachelor s degree in Computer Science, IT, Marketing, or a related field.

Proven experience in client servicing or project management within the IT or website development industry.

Solid understanding of website development technologies, including HTML, CSS, JavaScript, and ReactJS.

Excellent communication and interpersonal skills with a client-centric approach.

Ability to manage multiple clients and projects efficiently in a fast-paced environment.

Proficiency in project management tools and MS Office Suite.

Strong problem-solving skills and attention to detail.

What We Offer Competitive salary and benefits package. Employee recognition and rewards programs.

Opportunities to work on diverse and challenging website development projects.