Food And Beverage Associate

Food and Beverage Associate

As a F&B Associate, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Position Overview: This employee is responsible for taking orders, ringing them up in the register, preparing the order, and cashing out the customer in a courteous and prompt manner. Maintaining a pleasant demeanour with guests at all times is essential.

Duties and Responsibilities (Essential Functions**): (Including but not limited to):

• Have a complete and through knowledge of all menu items, ingredients, and preparations.
• Have a complete understanding of the operation of all food service equipment.
• Set up the work station at the beginning of the shift. • Maintain a clean and safe work area during service clean as you work.
• Fill orders promptly to keep the line moving.
• Suggest additional items for purchase with the order to upsell.
• Maintain a pleasant rapport with all customers and co-workers.
• Save all personal and casual conversations until after shift.
• Have a general knowledge of Coral World including exhibits and feeding times, etc. • At shift closing, completely break down and thoroughly clean station.
• Fill out requisition form and restock station.
• Pick up items from the kitchen to restock station.
• Assist others to ensure smooth operation of the restaurant.
• Perform other duties as needed to ensure a smooth operation of the Food & Beverage Department.

Qualifications & Skills:

Required:

• Diploma or Graduation in Hotel Management or equivalent
• Be able to count monetary sums quickly and accurately.
• Be service oriented, pleasant, helpful, courteous, and a team player.
• Ability to read and write legibly.
• Self-motivated must be able to work with minimum supervision.
• Must be able to handle difficult, high volume situations while maintaining composure
• Must be professional, dependable, reliable, and have a strong work ethic
• 1 – 2 years in food service industry.

Special Requirements:

• Must be a team player and be able to get along with others.
• Must be able to use tact in handling sensitive situations.
• Must be able to maintain courteous communication with customers during busy, stressful times