GrowthJockey - Senior Manager - Supply Chain Management - eCommerce (3-5 yrs)

Job Title: Senior Manager Supply Chain Management (eCommerce)

Company Overview:

Growth Jockey is a leading technology and marketing solutions provider committed to innovation and cutting-edge technology. We specialize in AI, machine learning, and digital advertising, helping businesses drive measurable results through dynamic solutions. Our expertise extends across multiple domains, including eCommerce, where we empower brands with operational excellence.

Position Summary:

- We are seeking a highly skilled Senior Manager Supply Chain Management (Ecommerce) with expertise in end-to-end supply chain operations, from procurement to last-mile delivery and returns.

- The ideal candidate will have 3 years of experience in B2C supply chain management, preferably within eCommerce marketplaces and D2C brands.

- Experience in startups and new-age companies is a strong advantage.

Key Responsibilities:

- End-to-End Supply Chain Management: Oversee procurement, inventory management, warehousing, logistics, last-mile delivery, and returns across multiple eCommerce platforms (Amazon, Flipkart, D2C stores).

- Procurement & Vendor Management: Build and maintain relationships with suppliers, negotiate contracts, and ensure timely procurement of goods aligned with business goals.

- Inventory Optimization: Design and implement inventory control strategies to minimize stockouts and overstocking, ensuring a seamless supply-demand balance.

- Fulfillment & Warehousing: Manage warehouse operations, optimize fulfillment strategies (FBA, FBM, WMS, 3PL), and ensure efficient order processing and shipment dispatch.

- Logistics & Distribution: Oversee logistics planning, carrier selection, and performance tracking for cost-effective and timely delivery across different geographies.

- Returns & Reverse Logistics: Develop efficient return and exchange processes to minimize losses while enhancing customer satisfaction.

- Technology & Process Automation: Leverage ERP, OMS, WMS, and automation tools to enhance supply chain efficiency and scalability.

- Compliance & Risk Management: Ensure adherence to regulatory requirements, quality assurance protocols, and risk mitigation strategies within the supply chain.

- Cross-functional Collaboration: Work closely with sales, operations, finance, and marketing teams to align supply chain objectives with business growth plans.

- Analytics & Performance Monitoring: Use data-driven insights to track KPIs, optimize supply chain performance, and drive continuous improvement.

Qualifications & Experience:

- 3+ years of experience in supply chain management, specifically within B2C eCommerce (marketplaces and D2C).

- Preferred experience in startups and fast-growing new-age companies.

- Strong knowledge of procurement, logistics, warehousing, and last-mile delivery.

- Hands-on experience with Amazon (FBA, Retail, B2B, Flex, Self) and Flipkart (FBF, Alpha, Gamma, Self) fulfillment models.

- Proficiency in using supply chain tools and platforms (EasyEcom, Unicommerce, Vinculum, etc.)

- Experience in managing 3PL partnerships, courier aggregators, and logistics networks.

- Analytical mindset with a focus on data-driven decision-making.

- Strong leadership, negotiation, and cross-functional collaboration skills.

Location flexibility: Open to remote/hybrid work arrangements based on business needs.

Join our team and take charge of revolutionizing supply chain operations in the eCommerce space!