WNS - Group Manager - Operations/Contract Management - PMO (1-2 yrs)

Company Description:

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client.

We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description:

Group Manager - Contract Management and PMO Contract Management:

- Managing end to end contract lifecycle

- Drafting of change control notes as per agreement with client

- Collaborate with internal teams (Legal, Finance etc.) and review change control notes.

- Work closely with Client Relationship Manager for execution of change control notes

- Tracking and maintain repository of contract documents (MSA, SOW, CCNs etc.

- Work with internal teams to ensure actions from crucial client meetings are tracked and completed within agreed timelines.

- Work closely with Senior Leadership Team and assist on contract and commercial discussions and negotiations PMO.

Client billing - Monthly invoices:

- Raise invoices based on agreed FTE numbers and UTP volume processed

- Resolve any queries of client related to invoices and chase for payment.

- Work with Client Relationship Manager to get PO details for invoicing.

- Prepare monthly revenue forecast and highlight any variance to Leadership team.

- Prepare monthly headcount forecast and highlight any variance to Leadership team.

- Ensure correct tagging of headcount in payroll system.

- Manage governance cadences with client.