Customer Relationship Executive | Godrej Interio

Godrej Interio

Godrej Interio is Indias premium furniture brand in both home and institutional segments with a strong commitment to sustainability and centers of excellence in design, manufacturing and retail. With presence in over 430 cities with 52 company owned stores and over 800 dealers, Godrej Interio is one of the largest business of Godrej and Boyce Mfg. Co. Ltd.
Led by the largest in-house design team in the country in the furniture category and awarded with 34 India Design Mark Awards till date, Godrej Interio aims to transform spaces with its thoughtfully designed furniture to create brighter homes and offices with products that have the highest design quotient in aesthetics, functionality and technology. With consistent pursuit of excellence and a special focus on health and ergonomics, the product portfolio of Godrej Interio comprises a massive range in the home, office and other specialized applications.
The brand boasts of noteworthy awards received so far- CII Exim Bank Award for Business Excellence 2016, Asias most admired brand 2016, Super brands 2017-18, Readers Digest Most Trusted Brand 2018 Gold (Home Furniture) and Readers Digest Most Trusted Brand 2018 Gold (Modular Kitchens).

Key Result Areas:

• Sales Targets
• Customer Satisfaction
• Showroom Administration

Job Profile:

1. Sales Target

- Achieving sales targets

- Order booking and coordinating with commercial for execution

2. Customer Satisfaction

- Understanding customer requirements and conveying relevant feedback to the Company

- Creating and maintaining ambience in the stores to improve customer experience

3. Showroom Administration

- Assisting the store manager in statutory compliance management

- Coordinating with product supply and service teams

- Understanding of Infor system to be used for order booking