GoComet - Key Account Manager (4-5 yrs)

- Client Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise clients.

- Serve as the main point of contact for all client-related issues and needs.

- Strategic Planning: Develop and execute strategic account plans to drive growth and achieve sales targets.

- Identify opportunities for upselling and cross-selling within existing accounts.

- Customer Satisfaction: Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service.

- Revenue Growth: Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts.

- Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery.

- Reporting and Analysis: Monitor account performance, analyze key metrics, and prepare regular reports for senior management.

- Use data-driven insights to inform account strategies and improve client outcomes.

- Contract Negotiation: Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company.