Duty Manager - AOCC

JOB PURPOSE

To ensure & monitor the allocation of Airport resources at GNIAL to achieve efficient operations leading to improve On Time Performance (OTP), effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

ORGANISATION CHART

Head Airside, AOCC & Slots

Duty Manager AOCC

KEY ACCOUNTABILITIES

• No. of complaints.
• On Time Performance of flights

• No. of Complaint/ observations reported
• No of non-compliance

• No. of delays reported in dissemination of information.
• No. of feedback / observation on clarity of information

EXTERNAL INTERACTIONS

• Airlines/Ground handlers: Interaction with airlines/ground handlers in terms of operational requirements.
• Govt. agencies (CISF/ATC): Coordination for operational requirements.

INTERNAL INTERACTIONS

Department Head, subordinates, peers outside the department.

FINANCIAL DIMENSIONS

• N/A

OTHER DIMENSIONS

• To manage a team of 7 staff or more in shifts
• Interaction with internal and external stakeholders.

EDUCATION QUALIFICATIONS

• Graduate / Post Graduate from reputed university
• Proficient in MS Office especially in Excel, Word and Power point etc.
• Proficient in using different software

RELEVANT EXPERIENCE

• Minimum 12 years of aviation experience in Operations

COMPETENCIES