Hiring Assistant Manager/ Sr./Executive Commercial @GM Modular Pvt Ltd

Job Summary:

The Assistant Manager/ Senior Executive Commercial will be responsible for managing the debtors, handling customer and sales return claims, facilitating channel finance, and ensuring commercial controls over warehouse operations. This role requires a proactive approach to manage financial operations, ensure compliance with company policies, and support the overall efficiency of the commercial department.

Key Responsibilities:

Debtors Management:

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Conduct regular reviews of debtor balances and follow up on overdue accounts.
• Coordinate with the finance team to resolve any discrepancies or issues related to receivables.
• Prepare and present debtor reports to senior management.

Customer Claims Management:

• Handle customer claims and disputes efficiently, ensuring a high level of customer satisfaction.
• Investigate the validity of claims and coordinate with relevant departments to resolve issues.
• Maintain accurate records of all customer claims and actions taken.
• Develop and implement strategies to minimize the occurrence of claims.

Sales Return Claims Management:

• Manage the process for sales return claims, ensuring compliance with company policies.
• Verify the accuracy and legitimacy of sales return claims.
• Coordinate with the sales and logistics teams to process returns and issue credits.
• Analyze sales return data to identify trends and recommend improvements.

Facilitating Channel Finance:

• Assist in the facilitation of channel finance programs to support distributors and dealers.
• Work with financial institutions to arrange financing options for channel partners.
• Monitor the utilization of channel finance and ensure timely repayments.
• Provide support and guidance to channel partners on financing options and requirements.

Ensuring Commercial Controls Over Warehouse Operations:

• Implement and maintain commercial controls over warehouse operations to prevent fraud and ensure accuracy.
• Conduct regular audits of warehouse transactions and inventory levels.
• Collaborate with the warehouse team to resolve any discrepancies and improve processes.
• Ensure compliance with company policies and legal regulations related to warehouse operations.