Front Desk Administrator

Role & responsibilities

• Reception Duties:
  
• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct phone calls to appropriate departments or personnel.
• Manage and distribute incoming and outgoing mail and packages.
• Maintain a clean, organized, and welcoming front desk area.
• Attendance Management:
  
• Track and record daily attendance of employees using the attendance system.
• Assist in generating attendance reports for management as required.
• Address attendance discrepancies by coordinating with the HR department.
• Provide guidance to employees on attendance policies and procedures.
• Administrative Support:
  
• Schedule and manage appointments, meetings, and conference room bookings.
• Assist with administrative tasks such as filing, data entry, and document management.
• Support HR and other departments with clerical duties as needed.
• Order and maintain inventory of office supplies.
• Customer Service:
  
• Handle inquiries from visitors and staff, providing accurate information or directing them to the appropriate resources.
• Ensure a positive and professional experience for all visitors and employees.