Front Office Executive

A front office executive at GlobalTree Overseas Careers is responsible for managing the front desk, greeting clients, and ensuring a welcoming environment:

• Client management: Greet clients and visitors, understand their needs, and direct them to the appropriate team member
• Administrative tasks: Manage the front desk, maintain visitor records, and ensure the office is tidy
• Communication: Answer phone calls, transfer calls to the correct department, and handle incoming and outgoing mail
• Appointment scheduling: Schedule appointments and meetings, and organize the company calendar
• Record keeping: Maintain accurate records of office expenses, visitor logs, and employee inquiries
• Issue resolution: Address and resolve client issues and complaints
• Reporting: Prepare regular reports on front office operations and contribute to team meetings

Some skills and qualifications that are required for a front office executive include:

• Excellent communication and interpersonal skills
• Ability to prioritize tasks and great organizational capabilities
• Competency in managing time and solving everyday problems
• Customer-oriented mindset with a passion for providing exceptional service

GlobalTree is an immigration and visa consultancy that offers services such as personal counseling, migration, study, and work visas.