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SRE Specialist

Global Payments

posted 17hr ago

Job Description

Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

What Are We Looking For in This Role

  • Participate in architecture and R&D discussions for new technology or processes to increase the performance and reliability of our systems.
  • Chaos engineering - you re expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.
  • Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.
  • Use practices from DevOps and GitOps to improve automation and processes to make self service possible.
  • Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.
  • Running game days to test assumptions about reliability and learn what will break before it matters to customers.
  • Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks.
  • Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.
  • Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don t get paged when it doesn t).
  • Troubleshooting systems and network issues, alongside our Technical Operations Team.
  • Mentoring other engineers in reliability-related skills.
  • Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices.
  • Developing runbooks and improving documentation.

Minimum Qualifications

  • BS in Computer Science, Information Technology, Business / Management Information Systems or related field
  • Typically have 6+ years of experience with programming in one or more programming languages and 4 years of experience working with Unix/Linux systems internals and administration (eg filesystems, inodes, system calls) or networking (eg TCP/IP, routing, network topologies and hardware, SDN).
Preferred Qualifications
  • Nothing listed
What Are Our Desired Skills and Capabilities
  • Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (eg, dept./peer review).
  • Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining resultsDotnetworks with key contacts outside own area of expertise.
  • Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
  • Experience in Public and Private Clouds, Jenkins, Terraform, Ansible, OpenShift, Kubernetes or AWS EKS

Employment Type: Full Time, Permanent

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What people at Global Payments are saying

What Global Payments employees are saying about work life

based on 106 employees
72%
92%
67%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
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Global Payments Benefits

Health Insurance
Team Outings
Work From Home
Cafeteria
Job Training
Gymnasium +6 more
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