Global Calcium - Deputy Manager - Quality Assurance (8-10 yrs)

About the job:

Overview:

- The Deputy Manager - QA plays a crucial role in maintaining the quality standards of products and processes within the organization.

- This position requires a vigilant professional who ensures that the quality assurance processes are strictly followed to meet customer satisfaction and compliance regulations.

- Responsible for leading a team of QA specialists, the Deputy Manager will oversee testing procedures, quality audits, and corrective actions to mitigate risks.

- In an environment where precision and reliability are paramount, the Deputy Manager - QA will work closely with various departments to foster a culture of quality and continuous improvement.

- This role is critical in minimizing potential defects, enhancing product performance, and ultimately supporting the organization's goal of delivering superior value to customers.

- Establishing effective quality management systems and providing training for staff are essential elements of this position, making it pivotal for both product integrity and organizational efficiency.

Key Responsibilities:

- Lead the quality assurance team, providing guidance and support.

- Develop, implement, and maintain QA processes and standards.

- Conduct regular quality audits to ensure compliance with regulatory requirements.

- Analyze quality metrics and prepare reports for senior management.

- Identify areas for process improvement and implement corrective actions.

- Collaborate with cross-functional teams to resolve quality issues.

- Ensure effective communication of quality concerns across departments.

- Manage external supplier quality assessments and audits.

- Train and mentor QA staff to enhance their skills and knowledge.

- Develop and conduct internal training programs on QA principles.

- Maintain and update the Quality Management System (QMS).

- Introduce and promote best practices in quality control.

- Participate in product design reviews to influence quality requirements.

- Oversee the documentation of quality assurance processes and results.

- Facilitate root cause analysis for non-conformances and implement solutions.

Required Qualifications:

- Bachelor's degree in Quality Assurance, Engineering, or a related field.

- At least 5 years of experience in a Quality Assurance role.

- Proven leadership skills, with prior experience managing teams.

- Certification in Quality Management Systems (e.g., ISO 9001).

- Familiarity with industry standards and regulations.

- Strong understanding of statistical process control (SPC).

- Experience with quality auditing and compliance assessment.

- Excellent analytical and problem-solving abilities.

- Proficiency in quality management software and tools.

- Capacity to manage multiple tasks and priorities efficiently.

- Strong written and verbal communication skills.

- Ability to collaborate effectively with different stakeholders.

- Attention to detail and a commitment to quality excellence.

- Experience in training and developing team members.

- Knowledge of risk management practices in quality.