System Quality Assurance Engineer (5-10 yrs)

Position : SQA

Work location : Ahmedabad/ Bangalore

Notice period : Immediate 30days

Mode of Interview : MS Teams

Year of Experience : 5-10 Years

Job Description :

Key Responsibilities :

- Deep understanding and practical application of quality standards and frameworks such as ISO 27001, ISO 20000, ISO 9001, CMMI, ITIL.

- Drive the implementation and continuous improvement of SQA processes across the organization.

- Define, document, and maintain SQA processes, procedures, and work instructions.

- Develop and track key performance indicators (KPIs) to measure the effectiveness of SQA activities.

- Conduct internal audits and facilitate readiness reviews for external audits (e.g., ISO, SOC).

- Analyze audit findings, identify root causes (RCA), and recommend corrective and preventive actions.

- Ensure compliance with relevant regulations, industry standards, and customer requirements.

- Identify, assess, and mitigate SQA-related risks.

- Develop and maintain a risk register. Implement controls to minimize the impact of potential issues.

- Effectively communicate complex technical and process information to various stakeholders (technical and non-technical).

- Build strong relationships with project teams, management, and other departments.

- Provide training and coaching to team members on SQA processes and best practices.

- Facilitate workshops and meetings effectively.

- Identify and implement process improvements to enhance efficiency and effectiveness.

- Stay abreast of industry trends and best practices in SQA.

- Drive a culture of continuous improvement within the organization.

Required Skills & Experience :

- 5-10 years of experience in an SQA role within an IT/software development environment.

- Strong understanding of software development lifecycle (SDLC) methodologies (e.g., Agile, Waterfall).

- Proven experience in implementing and maintaining quality management systems.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong written and verbal communication, presentation, and interpersonal skills.

- Ability to work independently and as part of a team.

- Proactive, results-oriented, and a strong advocate for quality.

- Experience with tools like Jira, Confluence, etc. (preferred).

Desired Skills :

- Experience in a regulated industry (e.g., finance, healthcare).

- Knowledge of specific industry standards (e.g., PCI DSS, HIPAA).

- Experience with Lean Six Sigma methodologies.

- Experience with automation tools.