Executive Information Technology

Job Responsibilities:

1. Backup and Storage Administrator

• Maintain and produce backup records for daily, weekly and monthly backup as per set procedures.
• Carry out business continuity (BC) and disaster recovery (DR) in adverse conditions.
• Ensures to maintain IT infrastructure in a state which provides system (PC, network, Storage media, and Server room) access to authenticated persons only.

2. Service Support

• Act as the primary point of contact between business and helpdesk team to provide on time support within set SLA.
• Perform local administration and operations functions as appropriate in accordance with standards, Policies and procedures.
• Maintain documentation of IT assets and other activities at location (adhering to the guidelines of the SOPs or day-to-day work).

3. Quality Compliance/CSV

• To Prepare Review Computer System Validation Protocols, Scripts & Reports related for accuracy, risk assessments, functional specifications, completeness and traceability as well as adherence to protocol/procedures
• Ensure all IT controls are implemented for systems installed with lab instruments & production machines (Shubham, Track & Trace, IPC, PLC and SCADA). Deliver highest levels of security and internal controls across all implemented applications.
• Monitor security compliance in accordance with Glenmark standards, policies and procedures

4. System Administrator

• Responsible for installation and working of information technology systems (including Servers, PC, Laptop, Switches, Printers, Storage and other LAN equipment).
• Perform complex software / hardware troubleshooting, patches and re-installations in cooperation with the Corporate Helpdesk.
• Maintain inventory of Servers, PCs, Laptops, Switches, Printers, Storage and other LAN

Equipment.

5. Project Management / Business Coordinator

• Identify role of Information technology department in on-going projects at site and provide IT services accordingly.
• Ensure systems and applications are not getting impacted because of ongoing projects / new developments / new system installation etc. If so, communicate the same to compliance team and take action accordingly.
• Act as the IT lead interface for requirements gathering for business projects.

6. Vendor coordination (Services / AMC)

• Responsible for local IT vendor, contract and outsourcing management.
• Coordinating with support teams vendors for getting preventive maintenance visits done.
• Coordinating with vendors for procurement, installation and life- cycle maintenance of IT hardware and software (includes PCs, peripherals, and servers, networking equipment, operating systems and other software).

Education qualification:- BCA/BSCIT/B.Tech (Computers/Electronics/Electrical/Information Technology Preferred)

Experience:- 5 to 6 Years (Preferred)