AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
17 Glean Jobs
Technical Writer
Glean
posted 3d ago
Job Role Insights
Key skills for the job
Job Description
We re looking for a great communicator, both verbal and in writing, with strong technical aptitude and the ability to learn quickly. You re inquisitive, asking great questions and digging deep with subject matter experts to understand our platform and our users. You will create organized and professional content in partnership with R&D that is tailored to a plethora of users. You will also work closely with cross-functional team members in GTM (Sales, Customer Success, Marketing) to ensure accurate technical documentation across Glean.
Key Responsibilities:
- Develop and maintain technical documentation, including user guides, API documentation, tutorials, and FAQs, using Docs-as-Code tools.
- Work cross functionally to collaborate with developers, product managers, and other stakeholders to gather information and ensure the accuracy of the documentation.
- Use Git and GitHub to manage documentation changes and collaborate with the team.
- Write clear, concise, and well-structured content that is easy to understand for both technical and non-technical audiences.
- Continuously improve documentation based on user feedback and changes in the product.
- Ensure consistency in terminology and style across all documentation.
- Advocate for the documentation and our customers internally.
- Lead industry trends and best practices in technical writing and Docs-as-Code methodologies.
Qualifications:
- Proven experience as a Technical Writer, preferably in a software development environment.
- Strong understanding of Docs-as-Code principles and practices.
- Excellent writing, editing, and proofreading skills.
- Ability to understand complex technical concepts and translate them into clear and concise documentation.
- Strong working familiarity with Git/GitHub.
- Experience using Linux/Unix based operating systems at the command line level.
- Familiarity with Static Site Generators, particularly React-based: Docusaurus, Mintlify, NextJs.
- Experience authoring with Markdown/MDX syntax.
- Ability to identify gaps in process and documentation and proactively close them.
- Work as part of a distributed global team across multiple time zones.
- Ability to work in-office according to a hybrid schedule.
- Bachelors degree, preferably in Technical Writing, Computer Science, or a related field.
Preferred Qualifications:
- Experience with API documentation tools (e.g., Swagger, Postman).
- Experience with user research and usability testing.
- Javascript and React programming experience.
- Knowledge of continuous integration/continuous deployment (CI/CD) pipelines.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Writer roles with real interview advice
What people at Glean are saying
Glean Benefits
View more benefits
Compare Glean with
Agrostar
Compare
Ninjacart
Compare
Crofarm
Compare
Waycool Foods
Compare
FreshToHome
Compare
BigBasket
Compare
Blinkit
Compare
Zomato
Compare
Swiggy
Compare
Dunzo
Compare
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Similar Jobs for you
Senior Data Scientist, Customer - Facing Analytics
1-3 Yrs
Bangalore / Bengaluru
Share an Interview