Director Market Research & Business Performance

Ready to help shape the future of healthcare?

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Job Purpose

Digital Fuel is focused on bringing data and customer experiences to life. We harness the power of data and technology to ignite experiences that matter to patients, customers and GSK. We are a diverse team of x-functional talent who are creative, innovative, and accountable for impact. The Market Research and Business Performance Director is a key member of the Brand Strategy and Customer Experience Leadership Team, leading the development and execution of comprehensive market research strategies to support the companys global business objectives. The role will leverage the latest advances in digital and technology to deliver insights faster, more efficiently and more effectively, working in close collaboration with cross-functional teams and business stakeholders. The role will also be accountable for establishing a business performance framework aligned to the Brand Strategy and Customer Experience Team s goals and objectives, demonstrating undisputable global-to-local business outcomes across the product lifecycle. The ideal candidate will bring a unique blend of market research and digital, data and analytics experience. They will bring a strong sense of creativity, strategic thinking and leadership in their field. They will be an agitator for change and comfortable with new technology such as generative AI. They will be a key Digital Leader and influencer across the Enterprise, helping the business reimagine how to derive deep insights that enable impact at scale.

This role will report directly to the Senior Director, Brand Strategy and Customer Experience within the Digital Fuel organisation.

Key Responsibilities

Basic Qualifications

Additional Qualifications

Why You?

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

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