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Engaged Employer

GlaxoSmithKline Pharmaceuticals

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4.1

based on 1.8k Reviews

56 GlaxoSmithKline Pharmaceuticals Jobs

Product Designer - Clinical Solutions

GlaxoSmithKline Pharmaceuticals Limited

4.1

based on 1.8k Reviews

10-15 years

Bangalore / Bengaluru

1 vacancy

Product Designer - Clinical Solutions

GlaxoSmithKline Pharmaceuticals

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Data Analysis Data Analytics Healthcare Clinical Research Social Media Marketing

+ 3 more

Job Description

We are looking for an experienced Business Analyst to join our team with expertise in Clinical Solutions. The ideal candidate should possess a deep understanding of clinical development, healthcare data, and analytics. The candidate will be responsible for delivering high-quality solutions that meet business requirements and support the implementation of clinical solutions across the organization. They should have an interest in business- and user-centred analysis, and an appreciation for design and process improvement, to join our Product Team.

The R&D Tech Product Designer role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following:

Optimizing the delivery of business value through business partnering, process improvement, user research and user-centered design.
Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.
Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business- and user-centered improvements.
Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.
Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
Keeping up with internal and external trends in your product area, including mobile, wearables and social media.
Aligning with R&D Pipeline Medicines Teams as a Tech partner to ensure Tech enables key medicines to meet their critical milestones
Building knowledge and networks across R&D and Global Tech to ensure that Tech issues, risks and opportunities can be addressed effectively for key R&D medicines
The position involves a large amount of influencing and communication to individual contributors, lower/mid-management and external partners across the organization to apply product analysis and design in a business context with deep analytical and meaningful insights.

Basic Qualifications:

Bachelors or Masters degree in healthcare, life sciences, computer science, or related field.
10+ years experience in working in an IT product related industry, with experience in IT software analysis, design and delivery, with awareness of the UX space, particularly areas of user research, experience design and service design
Good experience working as a Business Analyst within the life sciences/pharmaceutical industry.
Strong analytical and problem-solving skills.
Practical experience in software design and delivery (both analytical and technical) along with interest in the UX space is the core capability of this role.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

This role requires an understanding of UX & Design skills, which is a specialized area combining creativity, psychology and IT.
Experience working with agile methodologies.
Experience working with the Software Development Lifecycle (SDLC).

Employment Type: Full Time, Permanent

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