Operation Manager

Role & responsibilities

1. Oversees the daily operations of a university unit and its various components, ensuring compliance with university, local, state, and federal policies and regulations.
2. Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit.
3. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
4. Participates in and coordinates the design and implementation of data collection and analysis systems for the unit, to include computer, and/or network systems, applications programs, and administrative procedures.
5. Reviews and interprets financial and operating information, as appropriate; coordinates and develops periodic financial and/or operating analyses, and prepares financial/business reports for senior university officials; may participate in the preparation of contract and/or grant proposals, and other reports provided by the unit.
6. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
7. Oversees the supervision of one or more specified operating and/or service activities within the unit, as appropriate.
8. Participates in the development of annual operating budgets and provides fiscal direction to the unit.
9. Performs miscellaneous job-related duties as assigned.

Preferred candidate profile

• Knowledge of faculty and/or staff hiring procedures.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge of business practices and procedures.
• Knowledge of applicable legislation, standards, policies and procedures within specialty area.
• Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
• Ability to foster a cooperative work environment.
• Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
• Knowledge of management principles and practices.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Employee development and performance management skills.
• Ability to develop and prepare comprehensive financial/business analyses.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to communicate effectively, both orally and in writing.