Senior Product Line Manager - India - Hybrid

Description

• You are demonstrably customer-obsessed. We own the customer experience, and you will, too!
• You have some experience in Jira and Aha!
• You have prior product operations experience, including pricing/packaging support and services programs and SKUs
• You have prior experience with SKU management end to end (Creation, updates, end of sale/support)

• Build a strategy for and deliver on the next evolution of our licensing portal experience. From requirements to execution and delivery through feedback from customers and iteration.
• Lead and align pricing strategy and specifics with the Support organization.
• Guide and manage price book updates.
• Drive NPI processes, including posting the latest software and announcements on the community portal.

• 5+ years experience as a Product Manager.
• Has worked at a company providing hardware-based switching, routing, storage, virtualization, or security products and has strong infrastructure knowledge.
• Spent many years in a customer-facing post-sales role, ideally providing professional services, customer escalations, or technical account management in a hardware-based technology-related field such as network switching, security, or network performance monitoring, or has previous experience with Product Operations in a Product Management role.
• Strong communication skills (speaking, writing, listening) in both an internal, business partner and customer-facing role.
• Applications/Tools (Optional but nice to have): Experience working with SalesForce CRM, Jira, Aha!
• BS degree in a related field.

• This position will be at Gigamon s corporate headquarters in Chennai, India,
• Travel is estimated to be roughly 5%.

We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy , will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).