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Vice President -Lean Digital Transformation (LDT)
15-20 years
Jaipur
1 vacancy
Vice President -Lean Digital Transformation (LDT)
Genpact
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Inviting applications for the role of Vice President, Lean Digital Transformation (LDT)
LDT lead in Genpact is responsible for directing and executing LDT roadmap that solves the business problems/opportunities of the key customer(s) through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, BluePrism, etc. Manual transactions are automated by using RPA technology.
The role would be responsible for effective delivery of planned Digital projects, RPA bots and Six Sigma projects. The individual needs to work closely with cross-functional global leads including VP, RPA delivery team AVP/VP, and client leadership successfully.
This role may involve directly managing multiple portfolio/clienteles and reporting to Global LDT leader, with the responsibility of planning and delivering the LDT strategy would be with the lead role.
Interact with Clients to understand key business Priorities and Opportunity identification. Needs Excellent Client Communication Skills
Direct the identification of gaps and Transformation improvements in the various processes
Coach & mentor Green Belt & Lean Projects Process Standardization, Metric Movement, Automation, Transformation Projects
Work with teams to build and implement a factory model to industrialize the Robotic Process Automation (RPA) across all LOBs to deliver the agreed scope and realize the required business benefits using an Agile RDLC model
Accountable to deliver incremental Transformation targets Y-o-Y
Work with teams to design and program manage RPA project plan and its adherence
Create Road Map for RPA deployment
Work closely with the RPA Technical team and Operations teams to ensure technical solutions are designed to deploy the bots as a team. Must understand one or more market-leading RPA technologies
Work with teams to deploy RPA bots to improve transaction efficiencies across the portfolio to improve operational effectiveness and adhere to controllership
Deploy QPA and LSS projects for mitigating process issues and improving Operational efficiencies identified across towers
Conduct full lifecycle of deploying bots through project management from analysis to design, development, and handing over to support through effective coordination between various functions involved in the entire lifecycle
Contribute to the creation of roadmap with account global operating lead for driving RPA transformation and process improvement and conduct periodic reviews with internal and external stakeholders calling out risks and issues on time
Support Operations to meet the business objective by application of robotics and analytics capabilities
Drive transformation for Hi-Tech & Trust & Safety portfolios processes (Built in Cloud & SaaS) using LSS, RPA, and QPA
Contribute to improvements in client environment with a focus on Process Standardization and Continuous Improvement projects
Responsible for directing VSM and Process Mapping activities for identifying and developing automation ideas
Delivers oral and written communications that have clarity and impact
Creates a team environment of accountability and commitment for reaching
Coordinate with Digital and Transformation leaders to integrate automation opportunities for effective results
Robotics platform knowledge and Experience in driving RPA implementation. Experience in one or more of the market-leading RPA platforms is a must from Automation Anywhere, Blueprism, UiPath, or MS- Power Automate
Understanding of Six Sigma, Lean and Continuous Improvement concepts. Good to have LSS- GB / BB certification.
Extensive experience in the Hi-Tech and T&S domain should have led transformation across all sub-processes
Should have exposure to the deployment of digital tools to transform processes
Project Management skills Strong Influencing skills and clarity of thought on effective project management is required. Good to have PMP, CSM certifications.
People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders
Must be able to work in dynamic and tight deadlines to meet the project schedule.
Experienced Process improvement and Automation expert with domain exposure in customer care & services domains.
Experience as LDT resource leading large business Client:
Accountable for deploying RPA, QPA and CI projects to meet contractual FTE targets.
Must have project management experience elsewhere
Preferred Qualification/Skills As MBB, Conducting Workshops for identifying Automation opportunities and creating VSM to extract information required to make QPA, RPA Automaton roadmap
Educate and make Genpact internal and Client stakeholders aware of the RPA deployment methodology for increased participation and collaboration where required
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 14 Vice President
reviews
Anonymous · Strategic Management
in Gurgaon / Gurugram, Haryana
Likes
good work life balance
Dislikes
low on growth
Read 14 reviewsVice President salary at Genpact
reported by
213
employees
with 15-25
years exp.
₹33
L/yr - ₹110
L/yr
35%
more
than the average Vice President Salary in India
View more details
What Genpact employees are saying about work life
based on 30k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
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