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Process Developer - OTC
Genpact
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- You shall be responsible for collection on past due invoices invalid deductions on allocated portfolios via Email, phone calls etc
- Responsible to respond to email /phone queries related to disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to track and monitor the past dues
- You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- You are a phenomenal teammate to process any adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal external partners inquiries quickly, effectively and expertly
- Call out problems to senior staff members and or management as appropriate.
- Graduation in any stream
- Your are excellent in interpersonal skills
- You have Meaningful work experience
- Prior collections management experience shall be an added advantage
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 5.6k Process Developer
reviews
Anonymous · Operations
in Noida
It was an honnor for me to work in Genpact. It was my dream company. I learn so many things as well as skills which i can not discrive in one line. I Love Genpact.
To be very honest. I don't like Pay Scales after promotion and Appraisal in Genpact. #Average hours per week per employed person In India $8,379. Which is last posation in 10 BIGGEST ECONOMIES BY GDP. However in INDIA CEOs' salary increased 1,500% while freeshers' salary up only 50% in last 10 years.
Read 5.6k reviewsProcess Developer salary at Genpact
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