MT - Billing - Gurgaon Night shift

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are looking for professionals with OTC proven ability who have worked Billing management and have a good understanding of upstream and downstream process of Order to cash

Input and processing advertising contracts; accurately assigning rates and ad tiers.

Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities

Assist with generating billing for all advertising revenue within 24 hours

Assist sales organization with ad order entry and rating.

Perform advertising research and assist with resolving customer queries

Input advertising adjustments.

Help resolve rating errors.

Work wrong rate and rating error queues in INFOR/ ADPOINT

Field incoming calls with billing questions.

Customer service to sales reps and external subscribers/advertisers.

Achieve SLA with zero errors

Minimum qualifications

• CA/CS/MBA Finance

Proven experience

Ability to exercise sound judgement and decision-making skills

Excellent written and verbal communication and comprehension skills

Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities

Good customer handling skills

High Energy level

Good knowledge of Excel

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.