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Genpact
posted 1d ago
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Job Description
- Good understanding of Accounts Receivable function
- Review daily wire / lockbox report and provide Cash Application team with payment allocation details for application in Genius.
Ensure cash is applied accurately.
- Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and/or e-mail.
- Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection.
- Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting.
- Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius (eg incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked).
- Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies.
Coordinate with Program Operations Dept and Program Administrators to resolve any open balances.
- Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers.
- Should be a B.
Com Graduate - Prior experience in Order to cash Collections, B2B Collections, Accounts Receivable, Cash application will be advantage
- Excellent communication, interpersonal, verbal and written communication skills
- Proficient in MS office skill
- Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment.
- Ability to balance varied volumes of workloads and to reach targets and deadlines on a timely basis
Employment Type: Full Time, Permanent
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