Process Developer - Underwriting

We are inviting applications for the role of Process Associate/Process Developer - Underwriting
In this role, you will be responsible to work on new business submission to validate availability of minimum required information in the document and segment the same to correct underwriting department with proper platform setup
Responsibilities
Transaction processing according to standard work SOP
Prioritize transactions according to documented guidelines to meet SLA
Plans and organizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as required.
Accurately maintain and record data for production
Understand and apply LM s Core Competencies.
Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required

Qualifications we seek in you
Minimum Qualification
Any graduate (except technical, BE and LLB)

Essential skills
Good analytical and problem solving skills
Ability to communicate verbally and through emails with businesses
Proven ability to build effective working relationships with clients internal stakeholders
Positive attitude with a focus on continuous process improvement and an open mind to change
BPO or Captive work experience.
Excellent Written and Verbal Communication skills.
Ability to facilitate and own resolution of discrepancies and disputes.
Ability to handle multiple priorities within strict time constraints.
Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.

Technical skills

Excellent command and Excel tools from day to day operations delivery standpoint
Well versed with MS Excel, MS Word
Good typing skill with high accuracy.

Type of Experience (Not mandate)
Property and casualty insurance (UA or underwriting assistant)
BPO work experience with another Genpact global client is a preference.