Business Analyst - Supplier Quality Engineer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of BA , Supplier Quality Engineer

Responsibilities

• Perform initial review of PAC cases (field reports) assigned to Supplier Quality

• Resolve data completeness and

• accuracy issues with submitter as required

• Directly address with suppliers those that do not require Supplier Quality Engineer involvement (replacement parts, information requests, simple issues, et

• Escalate to assigned SQE when necessary . Support working through issue resolution and 8D

• Collect and present data with regards to PAC cases (quantity, causes, response time, etc.) with an orientation to defining continuous improvement opportunities
  

Qualifications we seek in you

Minimum Qualification:

• Excellent English language skills

• Engineering/technical background:

• ability to learn basic wind turbine technology to support problem assessment and resolution

• capable of leading 8D efforts with suppliers

• Ability to quickly build expertise in Onshore Wind systems and processes

Preferred Skills:

• Strong quantitative and analytical skills

• Strong oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training .