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Process Associate - Content Moderation - English
0-5 years
₹ 2 - 5.7L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
Process Associate - Content Moderation - English
Genpact
posted 7d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm , child abuse, and hate speech.
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Employment Type: Full Time, Permanent
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Rating based on 6.1k Process Associate
reviews
Anonymous · Accounting & Taxation
in Kolkata
Work environment is very nice and job security is their.
Don't join Kolkata Genpact because it has toxic environment as well as toxic people. People seating in higher position like managers, they are very much arrogant and rude not at all well mannered. It's my personal experience. I regret joining Kolkata Genpact.
Read 6.1k reviewsProcess Associate salary at Genpact
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Genpact Hyderabad / Secunderabad Office Locations
500019
500088
Process Associate - Content Moderation - English
0-5 Yrs
Hyderabad / Secunderabad
