OTC Executive

Inviting applications for the role of PD, Order to Cash 

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 

Responsibilities 

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. 

• Identify and rectify unidentified cash and manage end to end process of Cash applications. 

• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. 

• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. 

• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund 

Qualifications we seek in you! 

Minimum qualifications 

• Graduate in Commerce (B.Com) 

• Meaningful Experience 

Preferred qualifications 

• Strong Interpersonal Skills (verbal and written