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Vice President, Delivery Leader
Genpact
posted 21d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Vice President, Delivery Leader
In this role, the delivery Leader is responsible for end-to-end client service delivery and P&L for a portfolio of clients in the manufacturing space globally. He/she is working closely with clients CXOs and process owners, Genpact operating teams, and global relationship managers for key accounts to achieve the operational and transformation goals and objectives.
- You will be responsible to nurture and grow existing accounts as well as opening new doors and fostering emerging relationships to penetrate and grow Genpact s footprint in manufacturing world
- Who can help develop relationships with Manufacturing sales organizations and build strong go to market strategies.
- Help build creative & profitable commercials models for Genpact
- Build the right data strategies, which can help define the right promo planning to execution.
- Develop Industry Insights capability
- Consultative skills & Executive presence in Client s discussion
- Collaborate with Sales and Operations senior leadership to build momentum on new deals and successful conversion.
- Project managing internal cross-functional client issue resolution and the associated response
- Develop a growth strategy focused both on financial gain and customer happiness
- Promote a culture of trust, respect and transparency with the team and the client.
- Operational excellence governance, project prioritization, team resource optimization
- Conduct research to identify new markets and customer needs for Deductions recovery and build the recovery process.
- An innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
- Strategic thinker with the ability to translate strategy into an executable plan.
- Build and manage collateral requirements for customer meetings by coordinating with key partners Sales, Operations, Value Share teams, Transformation and Digital teams
- Perform SWOT Analysis, Due Diligence, Financial Statement to check business impact for new customers.
- Transformation mindset and eye for identifying automation/process improvement opportunities.
- Promote the company s products/services addressing or predicting clients objectives
- Identifying and mapping business strengths and customer needs
- Develop business case studies showcasing the impact for value Share aimed at new and existence customers
- Actively work to build and mentor highly motivated, enthusiastic, and skilled teams.
- Incumbent should have rich experience in sales & commercials space including Trade planning to execution
- Understand the market & worked with Sales functions & has ability to connect Genpact to industry players
- University Graduate
- Well-developed and proven skills in project management and client engagement.
- Person who can manage Global teams develop/ groom & build skill sets
- Proven ability to understand customer needs and translate them into workable operational processes to support service delivery.
- Past-experience of directly managing client & Retailer
- Strong analytical mindset, problem solving and organization skills
- Mission-driven and passionate about serving a purpose
- Ambitious to do research on different industry sectors, consultative skills, executive presence, reciprocal
Sales operation and Client management
- Person should be ready to travel on regular basis.
- Excellent awareness of market conditions and client business environment
Lead knowledge design, implementation & support for complex domain. Monitor & review solution implementation process in a reciprocal manner.
Collaborate for new deal process including solutioning, pricing, due diligence, transition, and stabilization.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X , Facebook , LinkedIn , and YouTube .
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 2.1k Genpact interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
42%
13%
12%
8%
6%
3%
16% candidates got the interview through other sources.
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Genpact are saying
Rating based on 3 Delivery Lead
reviews
Anonymous · Technology / IT
in Bangalore / Bengaluru
Likes
Opportunities to learn and upskill
Dislikes
Payscale could be better.
Read 3 reviewsDelivery Lead salary at Genpact
reported by
4
employees
with 11-25
years exp.
₹10.8
L/yr - ₹37
L/yr
21%
more
than the average Delivery Lead Salary in India
View more details
What Genpact employees are saying about work life
based on 30.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
View more benefits
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