Process Developer - Accounts Payable (Generalist)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.    

Inviting applications for the role of a Customer Master Data - Senior Process Associate – English 

Responsibilities 

•    Caring for the correctness and timeliness of the process  •    Responsibility for the process (knowledge of procedures, rules) in respective process area and its correlation to linked processes •    Ensuring efficiency and high standard of operations: identification and removing inefficiencies in the processes, making improvements in the daily operational work •    support specialists in respective (also linked) functions

    Responsibility for the process (knowledge of procedures, rules) in respective process area and its correlation to linked processes 

•    Create and update customer master data on-time and according to agreed procedures •    Create and update customer hierarchy •    Create and update customer assortment •    Manage master data blocks on customers •    Deactivate and delist customers •    Update and validate financial customer master data (Vendor code, credit limit, IBAN, SWIFT, payment terms, license number for no TAX number customers etc.) •    Update customer specific data: Sales Representatives, Account Coordinator/Manager, Internal, Delivery, Invoice texts, Rounding data Qualifications  ·    Problem solving and decision making ability ·    Ability to work with various IT applications (SAP, CRM, country specific systems, reporting tools, etc.) ·    Strong analytical skills ·    Ability to set priorities and to work effectively under pressure of time of SAP system ·    Customer Focus (focus on internal customers) ·    Bias for action (focus on results and use of intelligent risk taking)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.