Assistant Manager

As a Management Trainee/Assistant Manager/Manager, specializing in Financial Crime Risk Management, you will be a crucial mediator between Genpact associates and higher management. Your key responsibilities will include service delivery management, team management, client management, and process re-engineering to improve the services delivered to our clients. You will be required to manage end-to-end processes right from transaction monitoring/ KYC/screening/fraud investigations for different entities.

We are looking for an emphatic communicator and an empathetic individual, who can confidently work with cross-functional and global teams. This role demands a proactive and self-motivated individual who can network with both clients, associates and Genpact leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard.

Responsibilities
Conduct financial crimes risk management investigations including credit card, electronic fraud transactions, identifying and screening data anomalies
Engaging with clients to ensure smooth performance delivery, and prioritise high valued/critical transactions
Presenting performance results and ideas to management
Coordinating day-to-day work of the team and ensuring accurate and timely delivery of results to the client
Being familiar with the investigation process for transaction monitoring/KYC/ screening/ identification of fraud or other teams and occasionally assisting the team in service delivery
Upskilling new resources and ensuring fast induction to mainstream business processing
Maintaining work quality through audits, and putting checks in place.
Driving Genpact wide initiatives in the team.
Driving compliance of institutional, federal, and state laws, regulations, and guidance, including those related to Anti-Money Laundering (Bank Secrecy Act, USA PATRIOT Act, etc.)
Complying with company and client policies and procedures
Review data from systems and following client procedures to investigate, decide, and document transaction monitoring alerts
Qualifications we seek in you
Minimum qualifications
Under-graduation (Preferably with a background in commerce, finance or economics)
Excellent communication and presentation skills
MS Office applications like Excel, Word, PowerPoint, Outlook, etc.
Ability to independently research, analyse, and recommend solutions to close open items and discrepancies with the client
Ability to lead cross-functional and diverse teams
Ability to comprehend, analyses and complex financial reports and data
Preferred Qualifications/Skills
CAMS or CFE qualified
Relevant experience in processing transaction monitoring/ KYC/ screening/ fraud workflows within FCRM
Global exposure
Proficiency and/or fluency in a secondary language Spanish, Italian, German, Chinese, Russian, French, Arabic, etc.
Experience in retail/business/correspondent banking or brokerage
Outstanding analytical, investigative, and writing skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment