Lead Consultant - Quality assurance (MuleSoft Testing)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Lead Consultant - Quality assurance (MuleSoft Testing)

We are seeking a skilled Test Engineer to join our dynamic team for a MuleSoft Implementation/Integration Project. As a Test Engineer, you will play a crucial role in ensuring the quality and reliability of our Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist integrations. You will collaborate closely with cross-functional teams to design, develop, and execute comprehensive test plans.

Responsibilities

• Test Planning and Strategy: Collaborate with project stakeholders to understand integration requirements. Develop detailed test plans outlining test scenarios, test cases, and acceptance criteria.

• Test Execution: Execute functional, integration, and regression tests for MuleSoft integrations. Conduct thorough testing of Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist.

• Automation: Design and implement automated test scripts to increase efficiency and test coverage. Utilize testing frameworks and tools for test automation.

• Defect Management: Identify , document, and prioritize defects. Work closely with development teams to ensure timely resolution of identified issues.

• Collaboration: Collaborate with developers, business analysts, and other team members to understand business processes and integration points. Participate in regular project meetings and provide testing status updates.

• Reporting: Generate comprehensive test reports for management and project stakeholders. Provide input on the overall quality of the implemented solutions.

• Continuous Improvement: Stay updated on industry best practices and emerging trends in MuleSoft and Salesforce testing.

• Propose and implement process improvements to enhance the overall testing methodology .

Qualifications

Minimum qualifications we seek in you

• Bachelor s degree in computer science, Information Technology, or related field.

• Proven experience as a Test Engineer in MuleSoft and Salesforce environments.

• Strong understanding of Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist.

• Experience in creating and executing test plans, test cases, and automated test scripts.

• Proficiency in testing tools and frameworks (e.g., Selenium, JUnit, TestNG).

• Excellent communication and collaboration skills.

• Ability to work in a fast-paced, dynamic environment.

Preferred qualifications

• Prior experience working on Agile Scrum Methodology

• Prior experience testing applications from legacy to latest technologies like Mainframe, Oracle Apps, Web based applications, Portals, IoS and Android apps

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training .