Assistant Manager - Underwriting

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Manager/ Assistant Manager Underwriting
In this role, you will be responsible for managing teams and service level targets role for PC Insurance Business. Facilitating goal-level creation for the team in line with Business goals and working with managers to ensure the goals are cascade to all associates.
You will be encouraged to be passionate about the Business goals/challenges and know how to seek these using analytics and technology.

Responsibilities
Strong knowledge of PC Insurance, preferably new business and Renewal for US/Canada market and team leading experience with a span of not less than 10-20 FTEs
Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals
Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements
Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels
Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities.
Qualifications we seek in you
Minimum qualifications
Graduate with any degree
Preferred qualifications
Preparing presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency.
Ability to think long-term strategically and operationally
High customer service orientation.
Excellent written and verbal communication
Excellent statistical knowledge
Highly motivated and achievement oriented
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.